
Earnings Recap: ServiceNow (NOW) and Its Cloud Expansion Strategy
TL;DR ServiceNow reported a “beat-and-raise” Q2 2025: total revenue $3.215B (+22.5% YoY) and subscription revenue $3.113B (+22.5% YoY), lifted guidance for full-year subscription revenue, and doubled down on agentic AI and CRM expansion via the Moveworks acquisition. Results validate ServiceNow’s cloud-workflow + AI strategy but raise two clear tradeoffs: (1) margin upside from scale versus…